Our Services

Dr. Lily Chen brings a new kind of veterinary care to pets and their families. By offering integrative treatment, she is able to create a more individualized treatment plan. When your pet looks into your eyes, they see a hero. She’ll help you care for them like one.

Holistic & Integrative Consultation

New patients: Please see information about scheduling appointments here. New patient consultation is $455 which includes review of medical records, a telehealth consultation for history, questions, and tentative plan, and the first 1-hour in-person exam and treatments (includes the first acupuncture and laser treatment if appropriate).

Regular Consultation – $90

We combine both conventional and holistic care for the most optimal and individualized treatment plan for your pet.

A comprehensive consultation includes western and eastern exams. We focus on assessing the body as a whole. We evaluate each individual pet for his/her age, breed, personality, lifestyle, nutrition, supplements, current and past medical conditions. We discuss your goals and needs to find the most optimal healthcare plan for your pet. An integrative consultation balances out western and holistic care options to find the pet’s best treatment plan. The goal is to treat the underlying imbalance or disease pattern so the body can begin to heal itself more naturally.

$90 / session

At Integrative Pet Wellness Center, we practice acupuncture through traditional needling, electro-acupuncture, laser acupuncture, or aqua-puncture.

Acupuncture is a form of traditional Chinese medicine therapy in which thin needles are inserted into specific points of the body. Acupuncture works by activating nerve fibers locally and sends signals to the spinal cord and the brain through neurotransmitters. They also affect local nerve fibers, blood vessels, and lymphatics. Points are carefully selected to treat individual pets based on their presenting patterns. Acupuncture aims to treat the whole body and promote healing naturally.

Most commonly used to treat painful conditions, acupuncture can also treat many different diseases and especially useful for chronic conditions:

  • Arthritis
  • Soft Tissue (muscle or ligament) injury
  • Neurologic injury or disease
  • Before and after surgeries for pain control
  • Skin disease
  • Heart disease
  • Kidney disease
  • Liver disease
  • Inflammatory diseases
  • Immune-mediated disease

Visit our blog to read more

Electro-Acupuncture and Aquapuncture
Herbal Medicine
Chinese herbal medicine can be used to:

  • Relieve pain
  • Restore health
  • Help improve and restore organ function
  • Strengthen and support the immune system
  • Correct underlying imbalances and root cause of diseases
  • Prevent future issues and problems

It can be a powerful treatment on its own or as an adjunct to other treatments or medications. Dr. Lily will review your pet’s condition with you and prescribe Chinese herbs when appropriate.

Laser Therapy
$58 / session

Laser therapy is a safe, non-invasive way to treat many conditions, including pain, infection, and inflammation. The therapy can be tailored to treat acute stages of the disease or used as a healing protocol for chronic issues such as nerve and muscle diseases. Using a specific combination of frequency and time, we determine the best treatment protocol for your pet depending on the condition presented. Many pets are relaxed by laser therapy, and it provides your pet with a fast, safe, and drug-free recovery from specific conditions.

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Ozone Therapy
Ozone was officially discovered in 1785 and it has been used for over 100 years around the world for human and animal healing.
An Ozone generating machine is needed to take medical oxygen (O2) and transform it into Ozone (O3).

How does ozone therapy work?
Medicinal ozone activates intracellular messengers to activate antioxidant mechanisms to restore homeostasis in the body. It improves cellular health and strengthens the immune system and exhibits anti-inflammatory, antiseptic, antiviral and antifungal properties.

Some Indications to use Ozone:

  • Neurodegenerative disease
  • Musculoskeletal disorders
  • Cardiovascular diseases
  • Autoimmune conditions
  • Skin issues
  • Ulcers
  • Otitis acute and chronic
  • Cancer

Ozone Therapy can be used topically, rectally, or systemically depending on the specific conditions being treated. These therapies are safe and easy to use. They are more widely used in Europe and they are gaining more recognition and traction here as research and evidence grow to support the therapeutic use of ozone.

Microbiome Restorative Therapy
This is a procedure that involves transplanting healthy and balanced gut microorganisms into an animal. Research shows that approximately 80-85% of the immune system is located in the gut and a healthy microbiome is the foundation to the wellbeing of an animal. Some of the common issues that can be addressed with MBRT are: chronic diarrhea, inflammatory bowel disease, liver disease, allergies, anxiety, skin issues, infections, and other. More specifically MBRT has proven to be helpful with Clostridium infection and Parvo virus infection.

While it can be successfully used to treat active diseases and issues, we also recommend taking a preventive approach by testing for the microbiome, identifying any imbalances early, and treating with MBRT before problems occur.

Electric Stimulation
It is a passive therapy where transcutaneous electrodes are applied with a conductive gel (it is not necessary to shave the patient’s hair).
Depending on what our patient needs we can use two different frequencies:

TENS – Transcutaneous Electric Nerve Stimulation, it’s mainly used to treat muscle, joint, or bone problems that occur with illnesses such as:
1) Osteoarthritis
2) Fibromyalgia
3) Low back pain, neck pain
4) Tendinitis,
5) Bursitis,
6) Cancer pain.

EMS- Electric Motor Stimulation,
It is another frequency that we use to strengthen the muscular system, and can also aid in pain relief, as it can stimulate nerve regeneration and repair to help with overall pet rehabilitation.
1) Rebuilding muscle tone
2) Increase muscle strength
3) Rehabilitation of injuries
4) Regain muscle mass naturally lost in geriatric animals.

Body Work & Massage
This is a perfect alternative treatment to release tension and inflammation in the body. Body work and massages are recommended for a patient who has chronic soreness or pain. As pets can be masters at hiding pain, a complete integrative or wellness evaluation is recommended to see if your pet can benefit from body work and massage from a certified technician.
The word Reiki comes from the Japanese language with “rei” meaning the universe and “ki” meaning life energy. The practice of Reiki is a type of energy healing that aims to promote the body’s natural ability to heal. The body consists of energetic connections and electromagnetic fields. The overall field is indicative of the current state of the body. When we face an issue or a disease state an energy imbalance occurs. Reiki is a conduit to help recipients restore energy flow. Reiki can be considered in all animals as animals are very receptive to energy healing and it can help to maintain health status as well as heal and recover from any sickness or emotional disturbance.
Sound Healing and Vibrational Therapy
Sound and vibrational therapy is an energy healing modality utilizing instruments playing near the recipients or placed gently on specific body locations on a recipient. Singing bowls, gongs, and tuning forks are the most common instruments we use in our office to deliver this therapy. Sound is created by vibration of an instrument generating a pressure wave, and it is propagated through mediums such as air, water, muscle, tendon, or bone. Sound and vibrational instruments are tuned to very specific frequencies that can generate both auditory and non-auditory vibrations to affect living tissue. When vibration is applied directly onto the body, the pressure wave can propagate through living tissue and the signal can be dampened or amplified depending on the organ’s natural resonant frequency. Tuning forks can be placed on acupuncture points to stimulate the point and complement the healing effects. Sound and vibrational therapy can help to induce relaxation, promote healing, release myofascial tension, and decrease pain. It is also used as a holistic modality to balance the Chakras of the body.
Nutrition and Supplement Consultation

(Must be an existing client)

Custom consultation including formulation of diet options – $345
Follow up and general evaluation – $90

Dr. Chen is passionate about pet nutrition. It is one of the most important aspects of total body health. A proper diet can have positive effects on your pet’s health, just like a poor diet can have negative effects. Optimizing diet and supplementing appropriately can have a profound effect in helping your pet overcome disease states or preventing cancer and inflammatory conditions.

Animal Rehabilitation and Fitness

Rehabilitation and fitness exercises can be used both as preventive measures to help your pet avoid injuries and stay healthy, or as a therapeutic treatment as they are recovering from injuries and pain. The goals of these sessions are to:

  • Decrease pain
  • Improve mobility
  • Restore and maintain function
  • Prevent further injury
  • Visit our blog to read more
Senior Pet Wellness and Enrichment
Pets in their “golden years” need special care. There are more concerns with degenerative diseases and cancer. They are also more prone to cognitive disorders. Having a complete evaluation of their individual needs is important to prevent these issues early.
Behavioral Medicine and Training
Behavioral issues can cause emotional stress and anxiety or aggression in pets. These stresses can also have a physical impact on the body (as stress increases the hormone cortisol, which can in turn depress the immune system functions). Working hand-in-hand with our team to develop and implement solutions to these behavioral issues can promote emotional and physical health, as well as enhancing the human-animal bond.
Wellness and Preventive Exam

Wellness Exam – $90

Regular wellness visits are essential to maintain your pet’s overall health. Practicing with a holistic approach, adult pets are recommended to come in annually and senior pets semi-annually for wellness exams and discussions on preventive care. This may include vaccines or vaccine titers and regular blood, urine, or fecal testing to detect early problems.

Flea/tick/heartworm preventatives are assessed on individual risk factors, needs, and benefits in comparison to risks. This is fully discussed with the pet parents before deciding on the protocol for the pet. We will address specific questions and concerns you have about your pet’s health to make sure we have the best plan to keep your pet healthy!

Non-Urgent Sickness Exam


Your pet can fall ill with a variety of ailments that aren’t immediately life-threatening, including skin issues, ear infections, vomiting, or diarrhea, among others. Non-urgent sickness appointments evaluate the current problem and prompt a discussion on the best options for your pet before deciding on the final treatment plan together.

Urgent Same-Day Exam

Occasionally a problem can become an urgent issue, and our team will try our best to get you in on the same day, pending availability.


The emergency fee is added for care or consultations that are not during our regular clinic hours.

Telehealth & Telemedicine
A virtual consult is a convenient and perfect way to discuss the specifics of your pet’s history, conditions, and management options. Telehealth consultations are offered as general advice, while telemedicine consultations are available for existing clients for specific questions, follow-up, progress evaluations, and prescriptions. Dr. Lily Chen or a member of her team can provide a virtual consult through a phone call or video chat.
Laboratory Testing

Integrative Pet Wellness Center provides all routine western laboratory services. We are also proud to offer holistic testing for essential vitamins and minerals, early detection for inflammation, arthritis, and possible cancer, as well as microbiome testing. We can help you with your pharmacy and prescription needs on-site and online.

Essential Vitamin Testing
Testing for essential vitamins is important to make sure the body has the optimal level of nutrients for normal functions. Many pets can still develop a deficiency even when they are eating diets that are labeled to be complete and balanced. This is due to the fact that even though the diets contain the necessary nutrients, these vitamins are not necessarily bioavailable and absorbed by the body. For example, close to 90% of the pets we test at our office are deficient in Vitamin D. It is imperative that we correct any underlying deficiencies in order to prevent disease states.
Inflammation Screening
Performed as a simple blood test, your pet can be screened for inflammatory markers in the body. This helps to detect diseases early before problems occur.
Early Arthritis / Early Cancer Risk Screening
Performed as a simple blood test, your pet can be screened for early arthritis or early cancer. Although not definitive for these issues without more advanced testing, this can help to find any issues early before symptoms or progression of the disease occur.
Pharmacy Services

Integrative Pet Wellness Center provides all routine western laboratory services. We are also proud to offer holistic testing for essential vitamins and minerals, early detection for inflammation, arthritis, and possible cancer, as well as microbiome testing. We can help you with your pharmacy and prescription needs on-site and online.

Vaccine Titers / Routine Vaccinations
Standard vaccine protocols call for routine vaccinations at recommended intervals. However, many pets have protective titers that last much longer than the recommended interval. Testing for vaccine titer is a blood draw that is sent to a specialized laboratory. Pets with protective titers may not need the vaccine boosters and this can help mitigate some side effects or negative immune system responses sometimes associated with too many vaccines.

General screening ultrasound exam and specialist ultrasound evaluations are available as a non-invasive, in-depth look into the organs inside the body to screen for any underlying diseases, masses, or emerging problems that are not readily detected on laboratory testing.