Calling all puppy and kitten pet parents 🐶🐈

If you’ve got a puppy or kitten, read all the way to the end because we’ve put together something seriously special just for you 💖

So the other day I was chatting with my practice manager and right-hand gal, Dianne (our head vet tech), and we had a bit of a moment.

Not about us—but about what’s going on out there for new pet parents.

Here’s the thing: as pet parents we’ve kinda been conditioned to believe that when you bring home a new puppy or kitten, you just follow this set routine.

You go to the vet for vaccines, give them dewormer every couple of weeks, pick out a “good” kibble, and go in for a check-up or two that first year. And maybe toss in an antibiotic just to be safe.

But that standard early care? It’s actually one of the reasons we’re seeing so many young pets develop chronic issues like itchy skin, allergies, or diarrhea that just won’t stop by the time they’re barely out of their baby phase 🥺

(If you’ve ever had a pet with chronic allergies, itchiness, or diarrhea that just won’t go away, you know exactly how stressful and expensive that can be 🫠)

And the wild part is… no one tells you you’re missing this major opportunity to actually prevent those issues.

I know. It’s totally not fair. Especially when you’re doing everything you were told to do because you just want to be a good pet parent.

It’s not your fault. And it’s not your vet’s fault either. This is just what we were taught in vet school: treat every healthy puppy and kitten the same way.

But now that I’ve been in this integrative space for a while, I’ve seen firsthand…it doesn’t actually work like that.

That first year? It’s magic. 

It’s your moment to build a strong immune system, nurture a healthy gut, and protect your fur baby from needing a bunch of meds they might not even need.

So how do you actually make the most of that first year?

You tailor your new fur babies care. Because no two puppies or kittens are the same.

That first year is full of big decisions that honestly shouldn’t be one-size-fits-all.

Like…

Do you follow regular vaccine schedules or do you space them out and titer test?

When do you spay or neuter or do you keep them intact?

What’s the best food for them?

So. Many. Questions.

And when you’re holding that tiny baby in your arms thinking, “I love you more than anything,” the last thing you want is to accidentally get it wrong. 

That would just break your heart. 

But how are you supposed to know what’s the best choice for them??

That’s when Dianne and I looked at each other and were like—our new pet parents need more.

So we created something just for you: a special tier in our Concierge Membership just for puppy and kitten families 💖

It’s called the Baby Pearls Tier and it gives you real support, from both me and Dianne, every step of the way.

Because in that first year, it’s not just about the big things. It’s also about the little questions, the “should I worry about this?” moments, the “I just want to make sure I’m doing the right thing” thoughts that pop up daily.

Dianne’s been a vet tech for years and she’s a seasoned puppy and kitten mom herself. She’s the perfect person to support you through those everyday things and help you make those big decisions with confidence 🫶

rson to support you through those everyday things and help you make those big decisions with confidence 🫶

Dianne, and Mabel. Mabel is Dianne’s brand mini long haired dachshund puppy 🥹

And I’ll be your integrative vet doing things like advanced stool testing and doing a full wellness exam four times a year so we can catch anything early and keep your baby on the healthiest path possible. 

(If you live outside LA this will look like working with your in person vet and offering you telehealth consults and adding in that integrative care component). 

As a Baby Pearls Concierge Member, you’re getting all your regular puppy and kitten vet consults PLUS you’re having Dianne talk you through all your options when it comes to making the big decisions. 

Here’s what’s included 👇

🩺 4 x Wellness Exams with Dr. Lily Chen

With four check-ins a year (whether in-person or via telehealth), I’ll keep an eye on your little one’s growth, catch any early red flags, and guide their development with integrative care that’s actually designed to set them up for a lifetime of good health.

💬 Unlimited Access to Dianne, RVT + Puppy/Kitten Pro

Not sure if that sneeze is something to worry about? Curious if that poop is normal? You’ll have unlimited check-ins with our amazing vet tech Dianne—who also happens to be a super experienced puppy and kitten mama. She’s your go-to for all the day-to-day stuff, and she’ll loop me in if anything needs a deeper look.

⚖️ Spay/Neuter Guidance That’s Actually Tailored

You’ll get expert, individualized advice on whether to delay, skip, or go for a less invasive option like a vasectomy—based on your pet’s breed, sex, and lifestyle. Because spay and neuter choices really matter when it comes to reducing risks like hormone-related cancers, joint issues, and behavior challenges Dianne will take you through the best options for your pet. 

💉 Vaccine Protocols That Help Prevent Over-Vaccination 

No cookie-cutter schedules here, Dianne will co-create a plan that’s right for your fur baby. And yep, your titer test (to help prevent over vaccination) is included in the membership.

💩 Fecal Test + Natural Deworming Alternatives

Instead of just giving dewormer automatically, we test first. These fecal tests (we’re talking next-level testing, way more sensitive than what most clinics use) help us figure out if dewormers are actually needed. And if they are, we’ll give you both western and holistic options to choose from.

🦠 A Personalized Nutrition Plan + Microbiome Test 

You’ll get a microbiome-boosting meal plan custom-made for your fur baby and tailored to your family’s real-life budget and routine. Because no two pets (or families) are the same. And yes, we include a microbiome test too, because gut health is everything when it comes to long-term wellness. 

🛎️ Plus, you’ll be part of our concierge community—a circle of fellow pet parents who are just as obsessed with their babies as you are 💕

You’ll be invited to our weekly connection calls and masterclasses with guest experts where you can ask questions, learn cool stuff, and connect with other pet lovers on the same path.

To find out more about the Baby Pearls Tier just click here 👇

BABY PEARLS 🦪

We’re only opening 10 spots because we want to keep this intimate and super supportive so if your heart’s saying yes, grab your spot before they’re gone.

With so much love,
🦄 Dr. Lily and Dianne

P.S. Got a question about whether Baby Pearls is the right fit for your little one? Just reply to this email and Dianne will set up a time for a quick chat 💬

P.P.S. And hey, if your pet isn’t a baby anymore and you’re feeling a little “I wish I knew this back then,” please don’t stress. There’s always something we can do now to help support their health moving forward. You can check out our Silver, Gold, and Diamond Concierge Memberships for grown-up pets 👉 Concierge Membership.

Starlight Stories

Hello! 🌟 Starlight here with your puppy tip for the week inspired by our new little Mable ✨

Early socialization is so important–even if it’s just from the safety of a cozy carrier. Your pup can soak up new sights, smells, and sounds without the health risks. 

Here’s Mabel traveling in her baby carrier (Amazon) 💖