Hello friends,

Just this week, Dianne and I touched down in Greenville, South Carolina, on a bright Thursday morning. We took the red-eye on Wednesday, buzzing with anticipation for a conference specifically tailored for veterinary practice owners and managers. And let me tell you, the next three days were nothing short of magical. ✨🐾

We were surrounded by some of the most progressive, innovative minds in veterinary medicine, all united by a common goal: to elevate our profession to new heights, for the betterment of everyone involved.

You know me, I’m a lifelong learner at heart. I firmly believe in the power of constant learning, not just to improve upon what we already do well but to stay ahead of the ever-evolving tide of changes and innovations in our field. Being on the cutting edge of technology and medicine is not just a preference; it’s a commitment. 🔬🚀

Connecting with colleagues from various types of veterinary hospitals was a highlight. Sharing our stories, successes, lessons, and even our struggles, I realized that there’s an ocean of collective wisdom out there. I’m excited to bring back so much knowledge and insight to our practice. 🤝📚

One topic that’s always close to my heart is how to deliver care in the most effective, personalized way that meets your needs. Integrative medicine is an art form, layered with the complexity of individualization. A significant challenge lies in balancing time, energy, and resources. We delved deep into topics like communication, record-keeping, diagnostics, treatment methods, and nurturing a strong, cohesive team culture. It’s crucial because our team’s wellness directly translates into the quality of care we provide for our patients. 🏥💡

While I was away from the clinic, my mind and heart were fully engaged in working on our practice, visualizing the bigger picture, and how we can continuously evolve and improve. 🌟

As we look ahead to 2024, I’m eager to hear from you. What changes would you like to see? Your input is invaluable as we shape the future of our care. Let’s make the next year even better, together.

With warmest regards and a heart full of ideas,

Dr. Lily Chen 💌🐕🐈